How to Hire the Right Commercial Cleaning Company

If you’re here, you are probably fed up with receiving the same poor-quality services from your existing cleaners and are looking to hire a better team of commercial cleaners. If so, you’re at the right place. We can only too well understand the pain of working with inexperienced or untrained cleaners and how you may feel like wasting both your time and money and getting nowhere in terms of cleaning results. Before you start searching for a commercial cleaning company like CLEANA, let me warn you that it’s not going to be easy. With so many cleaning companies out there offering practically similar cleaning services, it can be difficult to find the right janitorial company for your needs. We are here to make the job easier for you.

Before we start, I must warn you that the process to find and hire the right cleaning company for you may require you to dedicate some time. All good things take time, and finding a brilliant commercial cleaning company like Clean Group is no different. It will involve deep research of multiple cleaning companies, asking for references, interviewing prospects, and rejecting bad options. Spending some time doing your due diligence before hiring a cleaning can save you considerable time and money later. In the end, it will be worth your time, I promise.

Here are the best steps to finding the right cleaning company for your office:

1. Make a list of the top five commercial cleaning companies based on your needs

Though it can be overwhelming to research and interview many companies, comparing multiple options is your best way to find the right cleaning company. This will allow you to explore all available options and get an idea of what your desired services might cost and how it is done.

To start with, make sure to get a clear idea of what you are looking for in a cleaning company, i.e. what type of cleaning services you need, what your goals are and what you expect the cleaners to do. This will enable you to better interview a prospect.

There are many ways you can use to find top cleaning companies that provide the services you are looking for. Just search Google for the service along with your city/area name and the first couple of results should be good to go. Alternatively, you can search social media for cleaning companies that service your area. Make sure to read the reviews when looking for cleaning companies on the web. Another useful method to find a cleaning company is to get referrals from your friends, colleagues or other people who have tried professional cleaning services and liked them.

Sort out the best five cleaning companies through research and by checking testimonials.

2. Ask for free quotes. Compare bids for price and services. Ask Questions

Many cleaning companies offer free estimates. Some will do it after visiting your place and doing a free analysis of your cleaning requirements. Ideally, you should try and get free quotes from all cleaning companies on your list. Once you have quotes from different cleaners, take your time to study and compare them based on cost, types of services, etc.

When comparing cleaning quotes, beware of companies that offer significantly low or impractical quotes. A cleaning company offering quotes that are much lower than the competition will not likely keep up with quality or will be using low-quality supplies, tools and/or untrained cleaners. This is not what you want. You should be looking for a cleaning quote that can ensure the highest level of cleaning services in your budget.

Also, make sure to check the type of services the company provides and what is included in a particular office cleaning quote or package. If you have any special cleaning needs, make sure to ask the cleaning company when requesting a quote. Also, you need to check how the company ensures quality or that the results are in line with the customer’s expectations. Do they perform routine inspections? Will they allow you to talk to and advise cleaners? What kinds of cleaning equipment and products will they use? Do they bring their own cleaning supplies or would want you to buy them separately? Does the company provide a dedicated person (manager) to manage your job, cleaners and results? If so, make sure to personally talk to them to see if you can trust them.

3. Ask for references (previous and existing clients) for the cleaning company

Ask the cleaning company to provide references for their previous and existing clients, including contact details. Take the first opportunity to call all references directly and ask them all about the company, including their experience with them, whether they are trustworthy and reliable, how good the cleaners are, turnover time, and the quality of services. A genuine and honest customer of a cleaning company can tell you more about the company than you can find out from hours of talking with a salesperson, who may or may not always be honest.

Another good way to find out the truth behind the promises of a potential cleaner is to check reviews and testimonials from their previous customers, which you can easily find on Google and social media sites. Know that some of these online reviews can be fake, so make sure to use your intelligence to figure out genuine from fake.

4. Ask for insurance and other certificates

A cleaning company is required by law to provide proper insurance for their cleaners and cleaning services. The two types of insurance a cleaning company must have are general liability insurance and workers' compensation insurance. Hiring a cleaner with proper insurance will make sure that any accidents, injuries or damages to your property during cleaning are all covered by the cleaning company. Feel free to ask the company to provide insurance certificates.

5. Make sure that you’re ready to let your old cleaners go

Even if you are fed up with the performance or work of your existing cleaners, you may not just be ready to let them go, especially if your contract prohibits you to do so. Many cleaning companies would require you to give a prior notice, which can range from 30 days to up to a year, before you can terminate their services. So, if you already have a janitorial company, make sure to review their contract to check how much notice you are required to give them. Do this before you get into a contract with another cleaning company. Establish a start date with your new company based on the notice period with your currency cleaner.

Also, when looking for office cleaning services in Sydney, choose a company with the lowest-possible contract period or no long-term contracts, so that you are free to terminate if/when needed.

6. Talk with individual cleaners

When looking to outsource cleaning services, make sure to always talk face-to-face with the cleaner or cleaning team that will be working on your project. You can know a lot by simply talking to the person for the job and will have an idea of what kind of person they are and whether they are the right fit for your cleaning needs. If not, you can always ask the company to send a different cleaner.

The first few days or even weeks working with a new cleaning team may not be what you had expected. This is because a new team might take time to adjust to your office type and cleaning needs. So, do not worry even if the first couple of cleans are nothing extraordinary. If it’s a good cleaning company, you should start seeing results sooner than later. In any case, the cleaning service efficiency and quality of a professional team will always be superior to cleaning by an inexperienced or untrained person.

7. Cleaning methods, products and technologies

Lastly, check what kind of cleaning products and procedures the company employs to ensure the best results for its customers. A cleaning services provider should ideally select cleaning methods and products based on your particular cleaning needs and property type. For example, you may have stains on your office floors, which may require special chemicals. Also, make sure that all the cleaning products that the company is using are well-recognised and free of toxic chemicals that might bring harm to your staff. Many cleaning companies nowadays offer a green cleaning promise, which guarantees that they will only use certified-safe and eco-friendly products and methods that are totally safe for people and the environment. This can be a great choice for those who are concerned about the possible effects of harsh cleaning products on their staff and the environment.

In addition, the cleaning company should also be familiar with the use of high-tech cleaning equipment and tools and should be routinely upgrading their systems and cleaning procedures in line with the industry trends. Ask when was the last time they upgraded their cleaning equipment and systems.

Hiring a Commercial Cleaning Company

Once you’ve found the right cleaning company for your project, the next step is easy. Get the company to form a contract for your choice of duration. Select the lowest duration possible, so that you have the option to exit whenever you want. Keep everything clear and as detailed as possible. Read the contract very carefully before you sign it. Make sure that they give the option to cancel after the first few services if you are not happy with the results and they are not able to improve your experience. Clean Group is a commercial cleaning company that offers a 100% satisfaction guarantee for all its cleaning services. That’s a good way to know that the company actually cares about its customers and is doing everything to ensure a high satisfaction rate.